Patient Education Chatbot for Your Website

Add a Chatbot to Your Website to Educate Your Patients and Improve Practice Workflow

Key Features

Specialty-specific – Your chatbot provides answers only to questions relevant to your specialty. For instance, the dermatology chatbot provides answers to questions about acne, but not epilepsy.
Trusted sources – Answers are generated by referencing ONLY established, patient-oriented resources, such as the CDC and NIH.
Free – The basic service is available in 15+ medical specialties for no cost.
Easy – It’s takes just a few minutes to enhance your website.

Click on “Ask a Question” below to see how it works

Help patient get answers to their health questions

“How do I take my inhaler?” “What is Mohs Surgery?” “How long will it take my acne to get better?” “What are biologics?” “Are there any treatments for Parkinson’s Disease?”

Customize Your Chatbot

Improve practice workflow by providing patients with answers to basic their administrative questions without having to call.

Help patient get answers to their questions about your practice

“Do you accept Medicare?” “Do you offer telehealth services?” “Is Dr. Smith available in the Downtown location?” “Can I schedule an appointment online?”

Add information about clinical staff
Add practice policies and insurance information
Add your own patient handouts

The customizable chatbot is available as part of the Premium Service for an annual fee.

Medical specialties

Chatbots have been created to meet the needs of 15+ medical specialties

Adult Primary Care (Internal Medicine)
Allergy
Cardiology
Dermatology
Dentistry
Endocrinology
Family Medicine
Gastroenterology
Neurology
Ob-Gyn
Oncology
Ophthalmology / Optometry
Pediatrics
Physical Medicine (PT)
Psychiatry
Rheumatology
Surgery

How Does It Work? Easily

Enroll online to create a Basic account. You will receive a link to chatbot that answers questions relevant to your medical specialty.
Review this chatbot to see how it answers your questions.
You can display this chatbot on your website immediately.
Contact Vivacare about upgrading to the Premium Service creating a customized chatbot to meet your practice needs.

See how it looks on Allergy Practice (pop-up) or a Dermatology Practice (iFrame)

Technical Details

You have the option of displaying the chatbot within an iFrame or adding javascript so that the chatbot appears on you website as an “Ask a Question’ button.
The chatbot does not use generative AI. It provides responses based solely on the data provided to it from approved sources.
The chatbot does not request nor store personal health information from patients.
Vivacare can provide reports of the questions posed by your patients to better understand their needs.

Web Developers

Vivacare is available to work with web developers to provide chatbots to your clients as a value-added service.

Vivacare also offers an API for integration of the Patient Education Toolkit into your websites.

See an example at https://www.vivacareassociates.com/patient-education

Contact Vivacare for details.

Chatbot for Your Medical Practice Website