Chatbot for Your Practice Website

Provide patients with answers to their basic health questions

“How do I take my inhaler?” “What is Mohs Surgery?” “How long will it take my acne to get better?”  “What are biologics?”  “Are there any treatments for Parkinson’s Disease?”


Key Features

  • Specialty-specific – Your chatbot provides answers only to questions relevant to your specialty. For instance, the dermatology chatbot provides answers to questions about acne, but not epilepsy.
  • Trusted sources – Answers are generated by referencing ONLY established, patient-oriented resources, such as the CDC and NIH.
  • Free – The basic service is available in 15+ medical specialties for no cost.

Try it out by click on “Ask a Question” below.

Customize Your Chatbot

 Improve practice workflow by providing patients with answers to basic administrative questions without calling.


“Do you accept Medicare?”” “Do you offer telehealth services?”  “Is Dr. Smith available in the Downtown location?” “Can I schedule an appointment online?”
  • Add information about clinical staff
  • Add practice policies and insurance information
  • Add your own patient handouts
The customizable chatbot is available as part of the Premium Service for an annual fee.
chatbot responses to questions about the medical practice
Patient Education for Medical Specialties

Medical specialties

Chatbots have been created to meet the needs of 15+ medical specialties

  • Adult Primary Care (Internal Medicine)
  • Allergy
  • Cardiology
  • Dermatology
  • Dentistry
  • Endocrinology
  • Family Medicine
  • Gastroenterology
  • Neurology
  • Ob-Gyn
  • Oncology
  • Ophthalmology / Optometry
  • Pediatrics
  • Physical Medicine (PT)
  • Psychiatry
  • Rheumatology
  • Surgery


How Does It Work? Easily

  • Enroll online to initiate a Basic account. You will receive a personalized Patient Education Toolkit with hundreds of patient education resources and a specialty-specific chatbot.
  • Contact Vivacare about upgrading to the Permium Service and customizing the chatbot to meet your practice needs.
  • Within 1-2 business days, you will receive a customized chatbot for your review.
  • Vivacare provides you with options of displaying the chatbot on your practice website within an iFrame or as a pop-up as appears below with the “Ask a Question’ button.
Chatbot displayed in an iframe

Technical Details

  • The chatbot does not use generative AI. It provides responses based solely on the data provided to it from approved sources.
  • The chatbot does not request nor store personal health information from patients
  • Vivacare can provide reports of the questions posed by your patients to better understand their needs.

Web Developers

Vivacare is available to work with web developers to provide chatbots to your clients as a value-added service.

Vivacare offers an API for integration of the Patient Education Toolkit into your websites. See an example at


Contact Vivacare for details.